inak918 Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") is published by inak918 ("inak918", "we", "us", "our") and applies to all personal data processed in connection with your use of the inak918 online gaming platform accessible at inak918.asia (the "Platform"), including all associated services, games, promotions, and support interactions.

1.2 By registering an account with inak918, making a deposit, or using any feature of the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

1.3 inak918 acts as the data controller in respect of personal data collected through the Platform. We are responsible for ensuring that personal data is handled in accordance with applicable data protection law, including the Malaysian Personal Data Protection Act 2010 (PDPA) and any other applicable legislation.

1.4 This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Personal Data We Collect

2.1 inak918 collects personal data in the following categories:

Identity Data:

• Full legal name as shown on your national identity document (Malaysian MyKad, passport, or equivalent);
• Date of birth;
• Gender;
• Copies of identity and address verification documents submitted during KYC.

Contact Data:

• Email address;
• Mobile phone number;
• Residential address (city, state, postcode — used for age and identity verification, not for marketing mail).

Financial Data:

• Transaction records (deposits, withdrawals, bets placed, bonuses credited and redeemed);
• Payment method identifiers (e.g., the last four digits of a card, a TnG eWallet reference — inak918 does not store full card numbers);
• Account balance history.

Technical Data:

• IP address at the time of registration and each subsequent login;
• Device type, operating system, and browser type;
• Session timestamps and duration;
• Pages visited and features used within the Platform.

Behavioural Data:

• Gaming history (games played, stakes, outcomes);
• Bonus utilisation patterns;
• Responsible gaming tool usage (deposit limit settings, self-exclusion requests).

2.2 inak918 does not collect sensitive personal data (such as racial or ethnic origin, health data, or biometric data) unless specifically required for regulatory compliance purposes, in which case you will be informed at the point of collection.

3. How We Use Your Personal Data

3.1 inak918 uses the personal data described above for the following purposes:

• Account management: To create, maintain, and administer your inak918 account, including processing your login credentials, managing your account balance, and communicating important account information to you.
• Identity and age verification (KYC): To verify that you are who you say you are, that you are at least 21 years of age, and that your use of the Platform complies with applicable regulations. KYC is a legal obligation under our gaming licence conditions.
• Transaction processing: To process deposits, withdrawals, and bonus transactions accurately and to maintain financial records as required by law.
• Regulatory and legal compliance: To comply with anti-money laundering (AML) obligations, gaming licence conditions, and any applicable Malaysian law, including reporting obligations to regulatory authorities where required.
• Responsible gaming: To monitor gaming behaviour for indicators of potential problem gambling and to facilitate the operation of responsible gaming tools (deposit limits, self-exclusion) at your request or where inak918 identifies a concern.
• Security and fraud prevention: To detect, investigate, and prevent fraud, account takeovers, and other prohibited conduct described in the inak918 Terms & Conditions.
• Platform improvement: To analyse aggregated and anonymised usage data to improve the Platform's performance, user experience, and game selection.
• Marketing communications: To send promotional offers, bonus notifications, and platform updates to Members who have opted in to receive such communications. Members may opt out at any time via account settings or by contacting support.
• Customer support: To respond to your enquiries, complaints, and support requests accurately and efficiently.

3.2 inak918 does not use personal data for automated individual decision-making that produces legal or similarly significant effects, except in the context of fraud detection algorithms that flag accounts for human review.

4. Legal Basis for Processing

4.1 inak918 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to provide the services you have contracted for by registering an account — account management, transaction processing, and support.
• Legal obligation: Processing required by applicable law — KYC/AML obligations, gaming licence conditions, tax reporting, and regulatory compliance.
• Legitimate interests: Processing necessary for inak918's legitimate business interests, including fraud prevention, platform security, and aggregated analytics — where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where your consent has been obtained and can be withdrawn at any time.

5. Data Sharing & Third-Party Disclosure

5.1 inak918 does not sell, rent, or trade your personal data to third parties for their own marketing purposes.

5.2 inak918 may share your personal data with the following categories of third parties, solely to the extent necessary for the purposes described in this Policy:

• Payment processors: Touch n Go eWallet, Boost, Maybank, CIMB, Public Bank, and Visa/Mastercard processing networks — to facilitate deposits and withdrawals. These parties process only the data necessary to complete the transaction.
• Game providers: Licensed game studios (e.g., Pragmatic Play, PG Soft, Evolution Gaming) — to facilitate game play. Game providers typically receive a pseudonymous player identifier rather than full identity data.
• KYC and identity verification services: Third-party identity verification providers engaged to assist with document and age verification as required by licence conditions.
• Regulatory and law enforcement authorities: Where inak918 is required by law, court order, or regulatory direction to disclose data, including to our licensing authority.
• Professional advisers: Legal, accounting, and auditing firms under confidentiality obligations, where necessary for business operations.

5.3 All third parties with whom inak918 shares personal data are required to process that data in accordance with applicable data protection law and under contractual obligations of confidentiality.

6. Cookies & Tracking Technologies

6.1 inak918 uses cookies and similar tracking technologies on the Platform for the following purposes:

• Strictly necessary cookies: Required for the Platform to function — session authentication, security tokens, and load balancing. These cannot be disabled without breaking the Platform.
• Functional cookies: Remember your preferences such as language settings, last-visited game category, and responsible gaming tool configurations.
• Analytics cookies: Aggregate and anonymised data on how Members use the Platform — which pages are visited most, where navigation flows break down, how long sessions last. This data is used to improve the Platform and does not identify individual Members.
• Marketing cookies: Track whether you arrived at inak918 via a referral or affiliate link. Used only for internal attribution purposes — inak918 does not use these to build advertising profiles or share data with advertising networks.

6.2 You may manage cookie preferences via your browser settings. Disabling functional or analytics cookies will not prevent you from using the Platform, though some preference features may not be retained between sessions.

7. Data Retention

7.1 inak918 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:

• Account and transaction data: Retained for a minimum of 5 years from the date of account closure or last transaction, as required by AML legislation and gaming licence conditions.
• KYC documents: Retained for a minimum of 5 years following the end of the business relationship, or longer if required by applicable law or regulatory direction.
• Gaming history and behavioural data: Retained for the duration of the account relationship and for 2 years following closure, to support responsible gaming obligations and dispute resolution.
• Technical and log data: Retained for 12 months, after which it is deleted or anonymised.

7.2 Where personal data is no longer required for any lawful purpose, inak918 will delete or anonymise it securely.

8. Security Measures

8.1 inak918 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data in transit between your browser and inak918's servers;
• Bcrypt or equivalent hashing for account passwords — inak918 staff cannot read your password;
• Access controls limiting data access to staff who require it for their specific function;
• Monitoring for suspicious login attempts and automated lockout after repeated failed authentication;
• Regular security assessments and penetration testing by qualified third parties.

8.2 Notwithstanding these measures, no data transmission over the internet is entirely secure. inak918 cannot guarantee absolute security of data transmitted to or from the Platform. You should take your own precautions, including using a strong and unique password for your inak918 account and not accessing the Platform on unsecured public networks.

9. Your Data Rights

9.1 Subject to applicable law, you have the following rights in respect of your personal data held by inak918:

• Right of access: You may request a copy of the personal data inak918 holds about you.
• Right of correction: You may request correction of inaccurate or incomplete personal data.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.
• Right to object: You may object to processing based on legitimate interests grounds, subject to inak918's ability to demonstrate overriding legitimate grounds.
• Right to restrict processing: In certain circumstances, you may request that inak918 restrict processing of your data pending resolution of a dispute about accuracy or legitimacy.

9.2 To exercise any of these rights, contact inak918 support with your registered email address and a description of your request. inak918 will respond within 30 days, or within the timeframe required by applicable law.

9.3 Note that certain data cannot be deleted during mandatory retention periods required by AML legislation or gaming licence conditions, even if you request account closure.

10. Third-Party Links

10.1 The inak918 Platform does not contain links to external third-party websites in its main navigation or content. Where contextual links to third-party resources exist (e.g., a licensing authority's public registry), inak918 is not responsible for the privacy practices of those external sites. You should review the privacy policy of any third-party site you visit independently.

11. Children & Minors

11.1 inak918 strictly prohibits use of the Platform by persons under the age of 21. inak918 does not knowingly collect personal data from minors. If inak918 becomes aware that personal data has been collected from a person under 21, the account will be closed immediately and all data relating to the minor deleted to the extent permitted by law, with any funds returned to the payment source.

11.2 If you believe a minor may have registered an account on inak918, please contact support at [email protected] immediately.

12. Amendments to This Policy

12.1 inak918 reserves the right to update this Privacy Policy at any time. Material changes will be notified to Members via the registered email address and/or a prominent notice on the Platform prior to the change taking effect. The effective date at the top of this Policy will be updated accordingly.

12.2 Your continued use of the inak918 Platform following notification of a material change constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must cease using the Platform and request account closure.

13. Contact & Complaints

13.1 If you have questions about this Privacy Policy, wish to exercise your data rights, or have a complaint about inak918's data handling practices, please contact us:

13.2 inak918 aims to resolve all privacy complaints within 30 days. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. In Malaysia, the relevant authority is the Department of Personal Data Protection (JPDP) under the Ministry of Communications and Digital.